You can use this service without telling us who you are or revealing other Personal Information. If you send us a contact or feedback form you do not need to identify yourself or use your real name, although doing so will make our job of helping you that much easier.
The purpose of this website is to give you enough information about us to make an informed decision when deciding whether to hire us to help you with your IT services and support.
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
There are many aspects of the site which can be viewed without providing personal information, however, for access to future onsiteTECHS customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. onsiteTECHS takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Contact us about your privacy concerns.
Alternatively, you can call us on 1300 996 421